Establised in July 1987, Mrs Sushma Patel (Owner and Pharmacist) opened the doors of Facechoice Pharmacy to the people of Freshbrook and West Swindon for the first time.
Since then she has continued to provide patient care, support and pharmacy services to the local residents.
With her team of dedicated staff to support her, Mrs Patel strives to provide the best service possible to meet the ever changing needs of the local community.
The Pharmacy Team
Mrs Sushma Patel - Pharmacy Owner and Pharmacist
Miss Joanne Hurley - Senior Dispensary Assistant
Mrs Julie Hall - Trainee Counter Assistant
Mr Sunil Patel - Locum Pharmacist
We Promise To
Put you and what you want first
•Help you as quickly as possible
•Be friendly and treat you with respect
•Listen to your ideas on how we and improve and when possible, act on them
•Sort out any problems quickly and efficiently
•Use everyday language, without medical jargon
•Give you impartial and confidential advice
•Suggest other services that might be of help
•Give you useful leaflets and information
•Comply with the NHS Confidentiality Code of Practice
•Safely store and use information about patients
If we don’t, please let us know. We take our promises seriously.
To give us as much information as possible, especially about you and your symptoms – even if you think it might not be important
•To tell us about all the medicines you are taking, even any that aren’t on prescription. Then we can check that everything will work well together
•That medicines can be dangerous and it is important to pay attention to the advice you are given
•To let us know in advance if you have a prescription for new or specialised treatment. Then we can make sure we get it in time for you
•To return all unwanted medicines to us so that we can dispose of them safely
•We work hard to give you the best possible service. Please treat our staff with respect and courtesy. We’re not obliged to serve anyone who’s being abusive, violent or threatening
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